Our goal is to probably always be the cheaper place for customers to shop. Prices are the same whether you shop in our store or online. Our selection includes products weekly at discounted promotional prices. In the store, products have current price tags, and online the promotion is mentioned on the product pages.
Frequently Asked Questions
Do you offer a student discount?
No, currently you cannot get a student discount at Verkkokauppa.com.
Can I get a discount when shopping in the store?
You cannot get a discount because customer service representatives cannot influence the pricing of individual products or orders. Prices are the same for all customers shopping in the store and online.
How long is a product on discount?
In promotional campaigns, products are sold in limited quantities at discounted prices. Offers are valid for a limited time, which is indicated on the product page, or as long as the limited campaign stock lasts. Information about the campaign, its duration, and any other conditions are provided on the product page.
The offer ended, do you still sell the product at the same promotional price?
The product is no longer sold at the promotional price after the campaign. Promotional prices are valid only during the campaign period and product quantities in campaigns are limited.
The discounted product is sold out online, can it still be discounted in the store?
When a discounted product is out of stock online, it may still be available in stores during the campaign. You can check product availability by selecting your nearest store from the dropdown menu on the product page.
Do you match competitors' prices if I find the product cheaper elsewhere?
We do not change the prices of individual products based on other companies' pricing. Our prices are the same in-store and online. We aim to probably always be cheaper, but we do not respond to competitors' pricing for individual customers or products.
Does Verkkokauppa have a price guarantee?
Verkkokauppa.com does not have a separate price guarantee, but our goal is to probably always be the cheaper place to shop.
Will the price difference be refunded if the product I just bought is now on sale at a discounted price?
This depends on the case. We ask you to contact customer service to confirm. Be ready to provide your order or receipt number.
Can I send you a request for a quote?
We do not make customised offers for consumer customers; prices are the same as on our website. Business customers can request a quote directly through the shopping cart, provided they are logged in to a business customer account.
Is it possible to get an offer on a household appliance package?
We do not make customised offers for consumer customers. Our selection includes ready-made compatible packages for household appliances, such as kitchen appliance packages and fridge and freezer packages, where package prices are more affordable.