The GARAN label indicates that the manufacturer undertakes to ensure that the product maintains its required functions and performance under normal use for the period stated on the label. If the product breaks or develops a fault during the guarantee period, the manufacturer will repair or replace the product at no additional cost in accordance with the guarantee terms.

The GARAN guarantee does not limit statutory liability for defects. Verkkokauppa.com's three-year warranty is not a GARAN guarantee.

Frequently asked questions about the GARAN guarantee

What does the GARAN guarantee mean?

The GARAN guarantee is a commercial guarantee of durability provided by the manufacturer that meets the conditions defined for the EU GARAN label. The guarantee is provided at no additional cost, covers the product in its entirety and is valid for more than two years.

How long is the GARAN guarantee valid?

The GARAN guarantee is valid for more than two years. The exact duration of the guarantee is stated on the product's GARAN label.

What does the GARAN guarantee cover?

The GARAN guarantee covers the product in its entirety. The manufacturer undertakes to ensure that the product maintains its required functions and performance under normal use throughout the guarantee period. More detailed product-specific conditions are set out in the guarantee terms.

What happens if a product covered by the GARAN guarantee breaks?

If the product breaks or develops a fault under normal use during the GARAN guarantee period, the manufacturer will repair or replace the product at no additional cost in accordance with the guarantee terms.

What is the difference between the GARAN guarantee and another manufacturer's warranty?

The GARAN guarantee is a commercial guarantee of durability provided by the manufacturer that meets the conditions defined for the EU GARAN label. It is provided at no additional cost, covers the product in its entirety and is valid for more than two years.

The coverage, duration and terms of other warranties provided by the manufacturer may vary. The GARAN label is used only for a commercial guarantee of durability that meets the conditions defined for the EU GARAN label.

Is the GARAN guarantee the same as Verkkokauppa.com's three-year warranty?

No. Verkkokauppa.com's three-year warranty is a separate warranty offered for selected products and covers defects in materials and workmanship. It is not a commercial guarantee of durability covered by the GARAN label.

Can a product have a warranty without the GARAN label?

Yes. Manufacturers and sellers may also offer other types of warranties. The GARAN label is used only for a commercial guarantee of durability that meets the conditions defined for the EU GARAN label.

Where can I find more information about the GARAN label and its conditions?

You can find more information about the GARAN label, the commercial guarantee of durability and the conditions defined for the GARAN label on the EU's official Your Europe website.