Outlet single items are condition-checked and saleable products sold at an even lower price. The products are often customer returns or store display items, and they are sold in the condition they are in.

The return period for single items is 14 days, and they come with a minimum 6-month functionality guarantee.

Learn more about our terms and conditions ➡️

Single items are only sold online and cannot be purchased from our stores.

• Single items cannot be ordered for store pickup; they must be ordered with delivery.
• Products must be paid for in advance either by payment card or online banking.
• No other products, not even Outlet products, can be added to a single item order.
• Current promotions do not affect the prices of single items.
• The product page includes a detailed condition description and additional information about the product's sale condition. 

Learn more about Outlet condition categories ➡️

How do I place an Outlet order?

1. Shopping cart: Log in to your customer account and click "Buy now" next to the desired product. You can only purchase one Outlet single item per order.
2. Recipient: Check that the address details are correct. Ordering will not be possible if any information is missing.
3. Delivery method: Outlet order products can only be ordered via Matkahuolto or Posti. Outlet order products cannot be picked up from the store.
4. Payment method: The order must be paid before delivery, and accepted payment methods are online banking, payment card, gift card, or Tili.
5. Confirm order: After selecting the payment method, click "Confirm order". You will then receive an automatic confirmation of your order by email. Order processing takes 1-2 days, after which we will deliver your order to the courier company.

Frequently Asked Questions

Why do I get an error message when placing an order?

"You can only have three ongoing Outlet orders at a time" means that your customer account is missing a delivery address. Check that a delivery address has been added to your customer account. If the address exists and the problem continues, please contact our customer service.

What does the Outlet product condition classification mean?

The condition categories for Outlet products depend on the product's condition and any possible deficiencies. The condition categories are marked on the price tags of Outlet products in stores.

• A-class products are almost flawless, but the product packaging may be missing or damaged.
• B-class products are often customer returns and may be missing individual accessories.
• C-class products have been used longer and show clear signs of use. It is also likely that some accessories are missing.
• D-class products have been heavily used and are in poor condition, possibly with defects.

I bought a product from the Outlet that was missing parts, what now?

Packaging deficiencies are attempted to be indicated in the product description. Check which condition category the product belongs to. If it is not an A-class product, parts may be missing from the packaging.