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Ordering to Åland

We deliver orders to Åland without value added tax. Before payment of the order, the tax portion is automatically removed from the order when the postal code provided in the order is located in Åland.

Value added tax is paid to Åland Post when the package is collected from the post office or delivered to the home. 

The shipment can be

  • either cleared through Customs' website and collected from the post office in Mariehamn, or ordered for home delivery, or
  • the VAT can be paid at a Customs office and the shipment collected from Mariehamn, or
  • the VAT can be paid at the Post office in Mariehamn. 

If you send a product for repair, first check the necessary information about the documents required by Customs on their website.

Frequently Asked Questions

How can I order VAT-free to Åland?

By placing an order with a delivery address in Åland. We do not charge VAT when the delivery address is in Åland. You will see the VAT-free price once you have confirmed the order. You will not be charged VAT when you pay for the order.

Do I need to inform Verkkis that the product is going to Åland?

No, when the postal code of the delivery address is in Åland, the charge is automatically made without VAT. You will see the price change once you have confirmed the order.

How is VAT paid when the order is delivered to Åland?

VAT is paid to Åland Post when the package is collected from the post office or delivered to the home.

Is the VAT portion charged at the time of the order?

You will see the VAT-free price once you have confirmed the order. No, the VAT portion is paid to Åland Post. VAT does not need to be paid to Verkkokauppa.com.

I returned a product, how do I get the VAT refund?

Fill in form 971 on the Customs website. Attach the original customs clearance decision, invoice and the credit receipt you received by email from Verkkokauppa.com, and return the form to the Customs in Mariehamn.

What should be done if I send a product to Verkkis for repair from Åland?

First check the necessary information about the documents required by Customs on their website before sending the product for repair.