The Vantaa collection warehouse operates solely as a pick-up point for pre-paid orders without retail or cashier services. Returns or repairs are not handled there, but electronics can be left for recycling. Orders must be paid in advance, and returns are managed in stores or by post.
The warehouse is located in Voutila, Postimiehenkuja 1, Vantaa.
As its name suggests, the Vantaa collection warehouse is a pick-up warehouse, meaning it does not offer retail services such as customer service for repairs or returns, nor cashier services. You collect large individual products that have been paid for in advance from the Vantaa collection warehouse. Orders must be paid in advance because the Vantaa collection warehouse only serves as a pick-up point for products. When collecting your order, you can also leave electronics for recycling at the Vantaa collection warehouse.
Please note that the Vantaa collection warehouse does not have a repair point and does not handle returns. Products to be returned or sent for repair can be brought to the store's repair customer service point or sent to us by post.
Read more about order collection ➡️
The Vantaa collection warehouse serves in Voutila at Postimiehenkuja 1, 01530 Vantaa.
More detailed information about the location and opening hours of the Vantaa collection warehouse ➡️
Frequently Asked Questions
Can I leave an old household appliance for recycling at the Vantaa collection warehouse?
Yes, you can leave electronics for recycling at the Vantaa collection warehouse's recycling point.
Can I pay for my purchase at the Vantaa warehouse?
No, the order must be paid in advance. The Vantaa warehouse is only a pick-up point, so it is not possible to pay for orders there.
Can I change the delivery method to the Vantaa collection warehouse?
Yes, if the order can still be modified through your customer account and the products can be collected from the Vantaa collection warehouse, you can change the delivery method to the Vantaa collection warehouse. If the Vantaa collection warehouse does not appear as an option in the shopping cart, the order cannot be collected from there.
Can I return a product to the Vantaa collection warehouse?
No, the Vantaa collection warehouse does not have a repair customer service point and does not accept returns. Products can be returned to any of our stores.
Is the Vantaa collection warehouse a store?
No, the Vantaa collection warehouse is not a store and you can only collect products that you have ordered and paid for in advance there. Products cannot be tried out in Vantaa, nor are there salespeople or customer service staff to assist with product selection or use.
Can I bring a device for repair to the Vantaa collection warehouse?
No, the Vantaa collection warehouse does not have a repair customer service point.