Installation and recycling services are available for dishwashers, stoves, hobs, ovens, microwave ovens, refrigerators, freezers, side-by-side cooling appliances, televisions, washing machines, tumble dryers, washer-dryer combos, and air source heat pumps.
Installation is included in the price for air source heat pumps. For other devices, the installation service is selected on the product page. Installation or recycling cannot be ordered from us during delivery for new devices other than those listed above.
There are restrictions on delivery areas. Hakonen only delivers in the Helsinki metropolitan area and its surrounding municipalities. Posti’s delivery area is wider and covers almost the entire country. Some installation services are only available from Hakonen.
No refunds will be given for transportation or additional service fees after order processing or delivery if the customer does not accept the shipment or wishes to return it for deliveries ordered with home delivery.
Frequently asked questions and answers related to installation services ➡️
Posti's Installation and Recycling Services
Posti contacts the recipient directly to arrange the installation time. Installation is usually carried out within 2–5 days of dispatching the order. Contact is made by text message or phone call to the recipient’s number.
When the product is in transit, the recipient can choose a suitable delivery and installation time window. Installations are not carried out every day in sparsely populated areas. Installations are generally done between 9 am and 5 pm, and in the Helsinki metropolitan area also between 5 pm and 9 pm.
Hakonen's Installation and Recycling Services
Hakonen contacts the recipient directly to arrange the installation time. The installation time is notified by text message.
Same-evening home deliveries are installed on the order day between 3 pm and 10 pm. Orders placed by 8 pm the previous day are eligible for installation the next working day.
Fetch’s Recycling Services
With Fetch’s 3-hour express delivery and Same-day home delivery, recycling and other additional services can be ordered for selected products. Additional services are paid to Fetch via Klarna.
Explore the services offered by Fetch here ➡️
Price of installation and recycling service for one device:
🛠️ Electric cooktop, oven, microwave oven, refrigerator, freezer, tumble dryer (not as a tower), television (not wall mounted)
- Installation costs €29.99 and recycling €29.99
🛠️ Stove, washing machine
- Installation costs €34.99 and recycling €29.99
🛠️ Dishwasher
- Installation costs €39.99 and recycling €29.99
- Installation of side-by-side cooling appliance costs €39.99 and recycling €29.99
- Installation of washer-dryer combo costs €59.99 and recycling €49.99
- Wall mounting of television costs €129.99 and recycling €29.99
The installer may charge separately for small accessories if the installation cannot otherwise be completed.
Installation and recycling can only be purchased in connection with the delivery of a new device. The home delivery price is paid at the time of order in addition to installation and recycling services.
Installation services include
Basic installation includes the installation of devices and, if necessary, the disconnection of the old device before installation by the installer during delivery. Ensuring the necessary connections, hookups, and power supply for the installation of devices by the installer. During installation, the device packaging is removed and packaging waste is cleaned up by the installer.
Installers follow the installation instructions provided by the manufacturer and applicable regulations.
Posti only offers curbside delivery for side-by-side cooling appliances. Installation service for SBS devices is available in the Helsinki metropolitan area, performed by Hakonen.
🎯 Verkkis tip! 🎯
It is always advisable to keep the television box and washing machine transport supports for future deliveries.
Installation services do not include
A new installation visit is not included in any installation service if the installation could not be performed the first time for reasons not attributable to the installer or Verkkokauppa.com. In these situations, we always charge a new installation fee for the new visit.
No installation services include fixed installations, fastenings, drilling through fixed structures or furniture, removal/installation of skirting boards, or any other furniture modifications.
Installation services do not include installation or removal of cabinet doors or hiding or casing of cables. From Hakonen, dishwasher cabinet panel installation can be purchased as paid additional services in addition to basic installation. Installation services also do not include extending or replacing device hoses.
♻️ You can order recycling of the old device together with home delivery ♻️
Recycling service can be ordered for household appliances such as cooling devices, stoves, dishwashers, washing machines, and tumble dryers. Large televisions can also be recycled. Recycling service for air source heat pumps can be ordered as an additional service.
♻️ If you also order installation of a new corresponding device, disconnection of the old device is included in the service. We recommend ordering installation and recycling of the old device together with delivery to facilitate commissioning.
♻️ If you order recycling only, the driver will not disconnect the device. You must ensure that the device is disconnected from all fastenings, connections, and hookups and moved ready near the outer door, from where it can be freely taken for transportation.
An electric stove connected to a mains supply must not be disconnected by yourself, so ensure that installation dismantling is done by a professional beforehand. There must be unobstructed access to the device to be recycled and floor and wall surfaces must be adequately protected.
♻️ The device corresponding to the delivered product will be taken for recycling. A maximum of four products to be delivered and recycled can be included in one order. Devices are recycled up to the same number as new corresponding products are delivered. The device to be recycled must be emptied of all liquids and materials.