On this page, you will find answers to frequently asked questions about the air-source heat pump installation service.
If you are still familiarising yourself with the service, we recommend starting by visiting the product page. There you will find detailed information about the service's exclusions and requirements.
Air-source heat pump installation
The installation of an air-source heat pump requires a license and must always be carried out by an installer approved by the Safety and Chemicals Agency. When you order an air-source heat pump with installation from Verkkokauppa.com, you can trust that the work will be performed by an installer approved by Tukes and that the installation will be done neatly, carefully, and in accordance with current regulations.
Read moreAir-source heat pump installation service area
The air-source heat pump installation service is available in the areas shown on the map below.
You are within the installation area if the installation service is shown on the air-source heat pump product page when you are logged in or have entered your postal code.
Price list for additional work and materials (VAT 25.5%)
The air-source heat pump installer will also bring the necessary quantity of supplies, which are charged separately.
Removal of old pump |
€75 |
Other additional work |
€55 / h |
Electrical supply to unit |
€55 / h |
Piping and casing of refrigerant line and electrical supply exceeding 4m per metre |
€60 / m |
Extra refrigerant / g |
€0.25 / g |
Drilling into concrete/cast block wall / per piece |
from €300 |
Penetrations into brick/Siporex/lightweight aggregate block/log wall / per piece |
€60 |
Additional vibration dampers starting from 4 pcs |
€79 |
Basic ground stand (400mm) |
€79 |
High ground stand (600mm) |
€99 |
Elevating plinth stand |
€59 |
Balcony stand |
€89 |
Extra vibration dampers |
€50 |
Defrost water guide |
€85 |
30x30 concrete slabs under ground stand |
€20 |
Installer's unjustified/cancelled visit |
€105 |
Separate survey visit 1h (within 20 km radius from store) |
€85 |
Frequently Asked Questions
What if the standard installation does not cover everything I need?
Our installer will contact you before the installation and provide an estimate of the additional work required.
Does the service include disconnecting and recycling the old air-source heat pump?
The disconnection and recycling of an old air-source heat pump are not included in the price of the standard installation. However, you can order the disconnection and recycling of your old unit as an additional service when you book the installation of a new unit. In this case, the installers will disconnect the old unit and take it away during the same visit as the new unit is installed.
Can I claim a household tax credit for air-source heat pump installation?
Yes, it is possible to get a household tax credit for the installation work.
Can I order an air-source heat pump without installation?
Yes. You can buy an air-source heat pump without installation. If you decide to purchase the installation from another service provider, make sure that the installation company you choose is listed in the register of authorised installation companies maintained by the Finnish Safety and Chemicals Agency (Tukes).
As the seller of the air-source heat pump, we must ensure that the unit is installed by a Tukes-approved installer. If you purchase an air-source heat pump without an installation service, please let us know who will carry out the installation. You can do this by filling out the installation notification form.