On this page, you will find answers to frequently asked questions about TV installation service.
If you are still familiarising yourself with the service, we recommend starting by visiting the product page. There you will find detailed information about the service's exclusions and requirements.
Television Wall Mount Installation
Would you like your television installed neatly and safely on the wall? Our professional installers will take care of the wall mounting for you. Choose the television wall mounting service and enjoy a result perfected by experts.
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TV installation on a TV bench
Would you like your television installed neatly and safely on a surface? Our professional installers will handle the task when you order the television installation service together with home delivery of your purchased device.
Read more📌 Verkkis recommends!
It is advisable to keep the television’s original cardboard box and other packaging materials. The box makes it easier to transport the television, for example during a move or when sending it for repair. If you decide to return the television, we will not refund the full purchase price without the original packaging.
Frequently Asked Questions
Is the TV installed on a TV bench or on the wall?
The TV can be installed either on a TV bench or on the wall. Please choose the installation service based on the type of installation you need.
- For installation on a TV bench, the TV’s own feet are attached to the TV.
- For wall mounting, the wall mount is attached to the wall and the TV is mounted onto it. If the wall mount is already installed, the TV is mounted directly onto it.
When can a TV not be wall-mounted?
A TV cannot be wall-mounted if:
- You do not have a wall mount or have not purchased one together with the TV.
- The wall mount is not suitable for the TV.
- The wall structure is too weak to support the weight of the TV. For example, a TV cannot be mounted on a plasterboard wall if it does not have sufficient framing or support.
- There are water pipes or electrical wiring at the installation point.
If the TV cannot be installed at the installation site, the installation fee will not be refunded.
Is there a size limit for wall-mounted TVs?
Yes. The maximum size for a wall-mounted TV is 85".
For TVs over 80", we recommend a fixed wall mount, as the joints of adjustable mounts may not be able to support the TV’s weight and size.
Is the wall mount included in the installation service?
No, it is not. You must already have a wall mount that is suitable for the TV or purchase one together with the TV. Please make sure before ordering that the wall mount is compatible with your TV.
How can I make sure that the wall mount is compatible with the TV I purchased?
Make sure that the TV and wall mount have the same VESA standard (e.g. 200 × 200) and that the wall mount is suitable for the TV in terms of both size and load capacity.
Read more about choosing the right TV wall mount here ➡️
Will the installer connect the TV to the antenna or cable network?
Yes. The TV will be connected to the antenna or cable network.
Is channel sorting included in the installation service?
No, it is not. The installation service does not include channel sorting, customising settings or other fine-tuning.
Will apps such as Netflix or YouTube be installed?
No, they will not. Installing and setting up apps is not included in the installation service.
Can the installer install additional devices, such as a soundbar or game console?
No. The installation of additional devices, such as soundbars, game consoles or digital TV boxes, is not included in the TV installation service.
Is cable trunking or furniture modification included in the service?
No, they are not. Cable trunking, furniture modifications and structural changes are not included in the installation service.
Do you calibrate TVs?
We do not calibrate TVs. You can adjust and calibrate the TV picture settings yourself without a separate additional service.
Learn more about TV calibration here ➡️
Does the installation include removal and recycling of the old appliance?
No, it does not. The installation service does not include recycling the old appliance, but you can order it as an additional service together with home delivery and installation of the new appliance. Please note that the appliance being recycled must be the same appliance type as the new appliance being delivered (for example, a refrigerator for a refrigerator, a TV for a TV).
Does the installation include floor protection?
No, it does not. The installation service does not include floor protection. You must protect the floor yourself before the appliance is installed.
How much does the installation cost?
You can see the installation price on the product page when adding the service to your order. Please note that in addition to the installation fee, a home delivery fee will be charged according to the price list.
Can I buy installation without home delivery?
The installation service is only available with home delivery. You cannot purchase the installation service if you do not also choose home delivery.
Read the frequently asked questions about installation services here ➡️