The order will be delivered as agreed and inside to the delivery address of the order, provided it does not weigh over 85 kg. The delivery time with Posti home delivery is usually 1-3 working days after the order has been paid. Posti will contact the recipient before the delivery and agree on the delivery time. Contact is made by text message or phone call, and it is also possible to choose the delivery time via the Oma Posti app if it is in use. In cities, the delivery time can be chosen between 9 am and 9 pm, and in sparsely populated areas, shipments are delivered by 2 pm. If Posti cannot reach the recipient, a message will be left. If the delivery time cannot be agreed upon, the shipment will be returned to Verkkokauppa.com after seven days.
Heavy shipments
Posti home delivery does not deliver shipments weighing over 85 kg inside the home, but they are delivered as curbside delivery. Devices weighing over 85 kg, such as Side by Side refrigerators and other heavy shipments, are left outside in the immediate vicinity of the delivery vehicle as close as possible to the delivery address. The recipient must arrange help on site to move the device inside the home, as carrying inside is not included in the delivery.
Frequently asked questions
Can I order a product with Posti home delivery?
Yes, you can. Posti home delivery at an agreed time can be selected for most products available for sale and covers almost the whole of Finland. You can see all suitable delivery methods for you in the shopping cart. The delivery address and the products on the order affect which delivery options are offered for your order.
When will the Posti home delivery arrive?
The order is usually delivered within 1–3 working days. In urban areas, the delivery time can be selected directly online via a link provided by Posti, and in sparsely populated areas, Posti calls the recipient to agree on the delivery time. In Helsinki metropolitan area, the delivery is often the next working day.
Will Posti bring the order inside with home delivery?
Yes, with Posti home delivery the order is delivered inside to the desired location. The exception is products weighing over 85 kg, which are delivered curbside without carrying inside.
How much does delivery cost?
There are many delivery methods available, so the price depends on what you are ordering and which delivery method you choose. You can check the delivery costs for a product by entering your postcode in the Delivery to postcode box and pressing the View delivery costs button on the product page. The exact delivery costs are shown in the shopping cart when you select the delivery method, as the delivery address and products affect the delivery price.
Can I order a Side by Side refrigerator with Posti home delivery?
You can also order a Side by Side refrigerator with Posti home delivery, but Posti will not bring the device inside; delivery takes place curbside.
Can I get delivery with Posti home delivery also on weekends?
No, shipments with Posti home delivery are delivered to recipients on weekdays between 9 am and 9 pm in cities and before 2 pm on weekdays in sparsely populated areas.
Can I order installation or recycling services together with Posti home delivery?
Installation and recycling services can be ordered together with Posti home delivery. Select the correct delivery method in the shopping cart that includes the desired additional services and remember to review the contents and terms of the services.