With Matkahuolto home delivery, the order is delivered to the recipient at a pre-agreed time between 9 am and 9 pm. The courier company usually contacts the recipient within 1–2 working days of processing the order and agrees on the delivery time in advance via text message or email.
Orders are delivered to recipients on weekdays. In larger cities, delivery can take place until 9 pm, while in other areas shipments are delivered by 2 pm.
You can find Matkahuolto’s privacy policy here.
Frequently Asked Questions
When will Matkahuolto home delivery arrive?
The order is usually delivered within 2–3 working days. Matkahuolto contacts the recipient in advance and agrees on the delivery time with them.
Will the order be carried inside with Matkahuolto home delivery?
No, with Matkahuolto home delivery the driver leaves the shipment at the front door of the residence, rings the doorbell, and stays present for the duration of the delivery.
How much does delivery cost?
There are many delivery options available, so the price depends on what you are ordering and the delivery method. You can check the product delivery costs by entering your postcode in the Delivery to postcode box and pressing the Check delivery costs button on the product page. The exact delivery costs are shown in the shopping cart when you select the delivery method, as the delivery address and products affect the delivery price.
Can I order installation or recycling for the device with Matkahuolto home delivery?
No, it is not possible to order installation or recycling for the device in connection with Matkahuolto home delivery.
How does the Matkahuolto driver get to my door if the stairwell is locked?
If the driver cannot access the door directly, for example because the stairwell entrance is locked, they will call the number provided in the shipment details to ensure the delivery is made.
Can the order be left at the door if no one is there to receive it?
Yes, the order can be left at the door without the recipient present if you have given permission for this when agreeing on the delivery time.