Home delivery by Posti usually delivers your shipment within 1–3 working days. In the Helsinki metropolitan area, delivery can be made as early as the next working day if you order by 8 pm on weekdays. Shipments weighing up to 85 kg are carried inside, while heavier ones are delivered to the yard. Posti agrees the delivery time with you via text message, phone call, or through the OmaPosti app. If the order includes installation, you may receive a phone call. Deliveries are made in cities on weekdays between 9 am and 9 pm, and in rural areas during the daytime, usually by 2 pm. If you cannot be reached and a delivery time cannot be agreed upon within seven days, the shipment will be returned to Verkkokauppa.com.
Heavy shipments
Shipments weighing over 85 kg are delivered as kerbside delivery. This applies, for example, to Side by Side refrigerators and other large appliances, which are left outside in the immediate vicinity of the delivery vehicle as close as possible to the delivery address. Since carrying the item inside is not included in the delivery of these heavy shipments, the recipient must arrange assistance on site to move the appliance indoors.
Frequently asked questions
Can I order a product with Home delivery by Posti?
Yes, you can. Home delivery by Posti is available for most of our products throughout almost all of Finland. You can see all the delivery options suitable for your order directly in the shopping cart. The final delivery methods depend on both the delivery address you provide and the products in your order.
When will the delivery arrive?
Home delivery by Posti usually arrives within 1–3 working days, and in the Helsinki metropolitan area delivery is often the next day. In urban areas, you can select a delivery time that suits you directly online via a link sent by Posti. In rural areas and for installations, Posti will call you to agree on a delivery time.
Does Posti bring the order inside?
Yes, they do. Home delivery by Posti brings the order inside to your desired location. Exceptions are products weighing over 85 kg, and in Åland as well as outside urban areas and in sparsely populated regions, only basic delivery to the yard or the property boundary near the vehicle is provided. In these areas, delivery vehicles often operate with just one driver, so carrying heavy products over the threshold is not possible for occupational safety and accessibility reasons, especially if there are stairs on the route.
If you order installation or removal of an old appliance, delivery is always arranged with two people if necessary. In such cases, the appliance is brought over the threshold directly to the installation site – including in Åland and outside urban areas where the service is available.
How much does delivery cost?
There are many delivery options available, so the price depends on what you are ordering and the delivery method. You can check the delivery costs of a product by entering your postcode in the Delivery to postcode box and clicking the View delivery costs button on the product page. The exact delivery costs appear in the shopping cart when you select a delivery method, as the delivery address and products affect the delivery price.
Can I order a Side by Side refrigerator with Home delivery by Posti?
You can order a Side by Side refrigerator with Home delivery by Posti, but the appliance will not be carried inside.
Can I get a Home delivery by Posti on weekends?
No, you cannot. Posti home deliveries are not made on weekends. Shipments are delivered only on weekdays, with delivery times in cities from 9 am to 9 pm and in rural areas during the daytime, usually before 2 pm.
Can I order installation or recycling of an old appliance together with Home delivery by Posti?
Yes, you can. You can order installation or recycling of an old appliance together with Home delivery by Posti, by selecting the service directly on the product page. Before ordering, be sure to carefully review the contents and terms of the service.