This is the accessibility statement for the https://asiakaspalvelu.verkkokauppa.com/ website.
This accessibility statement applies to the https://asiakaspalvelu.verkkokauppa.com/ service. The https://asiakaspalvelu.verkkokauppa.com/ service aims to comply with the WCAG 2.2 Level A and AA success criteria.
Our goal is to provide digital services that are accessible to all users. In this accessibility statement, we describe known accessibility issues within the service and explain how you can provide feedback and suggestions related to the accessibility of the website. This accessibility statement was published on May 20, 2025.
The description of the website’s accessibility is based on an assessment conducted by Verkkokauppa.com.
Status of the digital service’s accessibility
The service largely meets the accessibility requirements.
Non-accessible content
The accessibility issues are grouped under the following categories:
- Perceivable
- Operable
- Understandable
- Robust
Perceivable
Images have insufficient alternative text
Alternative text is missing for some images. In some cases, alternative text duplicates information already available in surrounding content. (1.1.1)
The programmatic structure of some sections does not match their visual presentation
There may be issues with the programmatic structure of lists, headings, and other content sections. (1.3.1)
There are deficiencies in support for text resizing
Increasing text size to 200% may, in some views, cause content to be clipped, require horizontal scrolling, or result in overlapping elements. (1.4.4)
Content layout does not sufficiently adapt when zoomed
Deficiencies have been identified in content reflow at high zoom levels. This may result in horizontal scrolling or partially clipped content. (1.4.10)
Operable
There are some deficiencies in keyboard accessibility
Some functions may be difficult or impossible to use with a keyboard on desktop or mobile devices. (2.1.1)
There are deficiencies in focus order
Focus may not always move to the correct location or properly skip hidden content. (2.4.3)
The purpose of some links may be unclear to users
The website contains links whose purpose may not be sufficiently clear to users. (2.4.4)
Robust
Some elements have insufficient accessible names
The accessible name of certain elements is missing or incomplete. (4.1.2)
Correction of deficiencies
We continuously work to correct identified accessibility issues. The list of accessibility issues in this statement will be updated as deficiencies are resolved.
Contact information for reporting accessibility issues and details about the supervisory authority can be found in Verkkokauppa.com's accessibility statement.